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Alex Thorne
Director of Business Operations @Ericsson
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WORK HISTORY
Director of Business Operations @Ericsson
Plano, TX, US
EDUCATION
Niagara College, Ontario, Canada
Computer Engineering, Computer Engineering
Niagara College, Ontario, Canada
Electrical Eng, Electrical Engineering
SKILLS
ABOUT ALEX THORNE
With over two decades of experience in telecommunications, my core competencies lie in crisis management, operational efficiency, and strategic deployment of telecommunications services. At Ericsson, my mission was to streamline operations and enhance response strategies, ensuring alignment with the organization\'s commitment to excellence. My approach to leadership is characterized by fostering collaboration and leveraging the diverse skill sets within my team to overcome challenges and achieve our goals.As Director of Operations, I built a team who can partner closely with engineering, product managers, and technical program managers to execute complex technical programs. I specialize in identifying and removing impediments to deployment, supporting major Incidents, and contributing to the organization\'s ability to maintain consistent service quality across operations.
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