Alex Mashali
Platform Manager for New Customer Acquisitions @N-able
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WORK HISTORY
Platform Manager for New Customer Acquisitions @N-able
Ottawa, ON, CA
Lead new customer acquisition initiatives for N-able’s platform, partnering with MSPs and IT professionals to align cybersecurity, operational efficiency, and scalable growth strategies.Consult with MSP and IT provider leadership to assess cybersecurity maturity, operational challenges, and growth goalsPosition N-able’s platform as a strategic solution to improve security posture, streamline service delivery, and drive long-term efficiencyGuide prospects through discovery, solution alignment, and onboarding to accelerate time-to-valueCollaborate cross-functionally with Sales, Product, and Enablement teams to ensure a seamless customer experienceSupport partners in adopting best practices across security, automation, and managed services deliveryKey focus areas:Cybersecurity alignment · MSP enablement · SaaS platform adoption · Operational efficiency · Consultative selling · New logo acquisition
EDUCATION
Carleton University
International Business
SKILLS
ABOUT ALEX MASHALI
I am a seasoned Security & Platform Sales Leader with a track record of helping MSPs, mid-market, and enterprise organizations strengthen their security posture while driving scalable revenue growth. I combine strategic vision with a consultative approach to solve complex security and platform challenges.Across roles at N-able and other technology organizations, I have led cross-functional sales initiatives, built high-performing partnerships, and delivered solutions in cybersecurity, SaaS platform adoption, and managed services. I thrive at the intersection of customer advocacy, technical fluency, and outcome-focused selling.Key Achievements highlights include:Accelerating platform adoption among key accounts, resulting in double-digit annual revenue growth year over year consistently. Strengthening client security ecosystems through tailored solutions, reducing risk and improving retentionLeading initiatives across sales, enablement, and customer engagement strategiesI’m passionate about helping teams scale through technology that empowers people, and I’m actively exploring opportunities to mentor, speak, and collaborate within the cybersecurity and SaaS communities.
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