Alex Cruz
Senior Manager, Public Sector Account Management @T-Mobile
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WORK HISTORY
Senior Manager, Public Sector Account Management @T-Mobile
Miami, FL, US
EDUCATION
John Jay College of Criminal Justice
Bachelor's degree, Forensic Science and Technology
ABOUT ALEX CRUZ
Proven executive leader with a strong track record in both startup and turnaround environments. I’ve successfully led multiple underperforming locations to become #1 in both sales performance and customer satisfaction across the district—while simultaneously reducing shrink and driving employee turnover to historic lows through operational excellence and a people-first leadership approach.Recognized for delivering consistent top-tier results:• PEAK Award Winner (2010)• Top 1% National Performer• 10x+ Winner’s Circle HonoreeAt the core, I’m passionate about developing talent, building high-performing teams, and creating a culture rooted in accountability, trust, and sustained success.Results matter—but people come first.
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