Alex Caldwell
Sales Operations Analyst @Civica
Signup · Get unlimited contacts
WORK HISTORY
Sales Operations Analyst @Civica
London, GB
As part of the Revenue Operations team, I am responsible for salesforce reporting within the organisation, generating reports and Dashboards to track progress of opportunities and revenue against forecast and quotas. I work with Sales and Marketing to draw out the specifics of business questions to display the answers within the platform and if the platform cannot support this, advise on new developments that would be required. Working with senior leadership and the Salesforce Admin team to ensure metrics are aligned with the business goals of the organisation.I have been supporting implementation of new analytics tools such as Clari to ensure the business is seeing a return on its information and updating Sales Leaders source of Key metrics to ensure all Business Units are using the same parameters to track success against their KPIs.
EDUCATION
University of Warwick
Masters, Environmental Science
University of Bristol
Bachelor's degree, Biology
SKILLS
ABOUT ALEX CALDWELL
Detailed-oriented, triple-certified Salesforce Professional with more than 10 years’ experience supporting users in the investment, real estate and SaaS sectors utilize Salesforce Sales Cloud, CRM Analytics, Certinia and Clari to their fullest. I support the organisation to accurately track and forecast incoming revenue and support sales leaders from across the organisation to identify areas to improve the sales process through dynamic reporting and dashboarding. I am very analytical and can assess how any proposed system changes may impact internal and external systems and want to continue to develop my skills in building relationships with senior management and showcasing the features of the Salesforce platform.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.