Alberto B.
Principal Customer Success Engineer @Qlik
Signup · Get unlimited contacts
WORK HISTORY
Principal Customer Success Engineer @Qlik
Rome, IT
Qlik is the global leader in data integration, data quality, AI, and analytics solutions. Its comprehensive cloud platform unifies data across cloud and hybrid environments, automates information pipelines and data-driven workflows, and augments insights with AI. Qlik enables users to make data more available and actionable for better, faster business outcomes. With more than active customers in over 100 countries, Qlik is committed to providing powerful data solutions to meet the evolving needs of organizations worldwide.What is my role in Qlik- Act as a trusted technical advisor on the implementation of technical solutions and help Customers meet their business objective and get the most out of Qlik Software Platform- I\'m technically skilled and focused on understanding Customers\' needs and have the ability to explain Qlik technical concepts and solutions to a wide variety of audiences- As Principal Customer Success Engineer, I work to engage with Customers\' team in a proactive way, not just reactively, developing solution suggestions to meet their near and long-term desired outcomes- I show Customers and Partners how to use Qlik software, conduct sessions, organize workshops or write documentation when needed- I provide advice on the integration of the Qlik Platform in the ecosystems of my Customers, as well as with third-party products, both on-premise, in the cloud or in hybrid architectures- I provide key technical guidance, assistance as well as troubleshooting, and liaise and cooperate with Corporate Support to make Customer achieve their business goals- I determine the scope of development efforts, involve, engage, and coordinate with Professional Services- I keep the Customer informed about issues and future releases for the Qlik software modules to address defects and security threats.
EDUCATION
Sapienza Università di Roma
Laurea in Informatica
Liceo Scientifico Statale “Bruno Toushek” Grottaferrata (Roma)
Diploma di Maturità Scientifica, Biologia/Scienze biologiche, generale
ABOUT ALBERTO B.
Solution Architect and Team Leader with a vast experience and extensive knowledge of Business Intelligence, Data Analytics, AI, Relational DB, and Data Modeling. Proven competence and experience in- Analysis methodology, software system design, and implementation of Business Intelligence solutions with the use of the cutting-edge technologies and platforms - Collection, analysis, and definition of user requirement specifications - Logical and physical data modeling, Data Warehouse design, reporting, and dashboard implementation at the Enterprise level - Coordination and development of resources also at an international level. Business Intelligence Architect: Excellent knowledge of all aspects of the MicroStrategy and Qlik platforms Significant background as a software programmer in high-level languages Education Trainer.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.