Akif Iqbal
Strategic Customer Success Manager @Cority
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WORK HISTORY
Strategic Customer Success Manager @Cority
EDUCATION
Moseley School a Language college
A-C GCSE's including Maths, Science and English
The sixth form college, Solihull
A Levels, Mathematics, Media studies, Travel and Tourism
ABOUT AKIF IQBAL
With over seven years of experience in account management and customer success, I am passionate about delivering innovative and effective solutions for my clients in the public sector and private sector. My core competencies include customer relationship management (CRM), digital strategy, and public sector knowledge. I currently work as a strategic account manager at Cority, a leading provider of environmental, health, safety, and quality software solutions.At Cority, I manage a portfolio of key accounts that use our EHSQ and ESG software to improve their performance, compliance, reduce risk, and aid sustainability goals. I am responsible for building and maintaining long-term relationships with key decision-makers, identifying and pursuing new opportunities, and ensuring high customer retention and satisfaction. I leverage my problem solving and digital strategy skills to understand the needs and challenges of my customers, and to propose and deliver effective and innovative solutions that align with their goals and vision.
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