Akarshak Singh

Scrum Master @Cargojet

ON, CA

o Guided a cross-functional Agile team through end-to-end APIintegration of Cargojet\'s internal systems with Amazon\'s 3PL portal,applying Scrum practices to ensure on-time delivery.o Facilitated all Scrum events and ensured all sprint delivery cadenceremained consistent across the integration timeline.o Managed dependencies with external vendors and internalinfrastructure teams to avoid bottlenecks during integration testing.o Leveraged Agile metrics such as Sprint Burndown, Burnup Charts,and Velocity trends to identify delivery gaps, justify refactoringefforts, and improve long-term team performance and forecastingaccuracy.o Facilitated technical debt discussions during retrospectives touncover legacy blockers and initiated a tech debt register in Jira.o Drove alignment between development efforts and operationalgoals by ensuring regular delivery of incrementally shippablefeatures.o Conducted Agile Maturity AssessmentsUsed frameworks such as the Agile Maturity Index to assess teamperformance across key dimensions.o Applied Burnup Charts in stakeholder reviews to show completedintegrations versus remaining endpoints.o Improved velocity stability by introducing Planning Poker forconsistent estimation, applying a shared Definition of Ready, andreducing mid-sprint scope changes resulting in more predictablesprint outcomes.o Elevated the team\'s Agile Maturity Score by embedding structuredcoaching, improving backlog quality through regular grooming andINVEST adherence, and introducing real-time feedback loops suchas mid-sprint validations and tracked retrospective actions.** These changes strengthened delivery discipline, team ownership, andoverall Agile fluency**

Amity University

Bachelor's degree

Mohawk College

Post graduate

Mohawk College

Postgraduate Degree