Ahsan Ali

Customer Service Advisor @Foundever™

Birmingham, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2021 — Present

Customer Service Advisor @Foundever™

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Birmingham, GB

Deliver a service that makes Virgin Media customers feel valued and supported.Offering products and services to existing and new customers to aid customer retention and satisfaction.Ensuring sales are compliant.Dealing with inbound calls from existing customers.Investigating and resolving complaints of customers.Communicate and coordinate with customers and colleagues professionally, on time, over the phone, and via email.Enter accurate order details on the customer database.Processing orders and service change requests of the customers.

EDUCATION

2015 — 2016

Shaheed Zulfikar Ali Bhutto Institute of Science and Technology

Master of Business Administration (MBA)

2008 — 2010

Punjab College of Commerce Islamabad

I.COM

2010 — 2014

COMSATS University Islamabad

Bachelor of Business Administration (BBA)

2005 — 2008

Fazaia inter College Chaklala Rawalpindi.

Matric (SSC)

SKILLS

Lead GenerationBudgetsSales ProcessMarketingEvent ManagementBrand Promotion and ActivationMarketing CommunicationsAdvertisingTeam BuildingManagementMarket ResearchSocial Media MarketingSales OperationsCustomer ServiceTeamworkTeam ManagementMarket PlanningProject ManagementMall ManagementProject PlanningLeadershipStrategic PlanningBusiness DevelopmentTime ManagementNegotiationMarketing ManagementSalesforce.comSellingTeam LeadershipMicrosoft OfficeSalesBrand ManagementCross-Functional Team LeadershipTrainingMarketing StrategySales ManagementMicrosoft Excel

ABOUT AHSAN ALI

An energetic marketing professional having sound knowledge of consumer behavior, brand…

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Ahsan Ali — Customer Service Advisor at Foundever™ in Birmingham, GB | Unifers