Daksh Mahajan

Customer Service Specialist @Foundever

Gurugram, IN

As a Customer Support Professional at Foundever, I am dedicated to providing top-notch customer service and support. My role involves assisting clients with their inquiries, resolving issues, and ensuring a seamless experience throughout their interactions with our services. I leverage my strong communication skills to understand customer needs and provide effective solutions promptly.Key Responsibilities- Responding to customer inquiries via various channels, including phone- Resolving customer issues and concerns efficiently while maintaining high satisfaction levels- Utilizing data-driven insights to improve service delivery and enhance customer experiences- Collaborating with cross-functional teams to ensure timely and effective resolution of client issues- Continuously learning and adapting to new tools and processes to improve service efficiency.I am passionate about creating positive experiences for customers and committed to contributing to the overall success of the team and the organization.

Amity University Online

Master of Business Administration - MBA

Model Institute of Engineering and Technology

Bachelor of Business Administration - BBA