Ahmed Zain

Operations Lead @Amazon

Erfurt, DE

Supporting Operations/ Area manager in implementing shift schedules and coordinating team activities.Consistently Monitoring and maintaining departmental KPIs, ensuring alignment with performance targets and driving continuous improvement.Monitoring operational procedures and processes to maintain adherence to safety protocols and quality standards.Escalating identified issues and concerns to management for timely resolution.Occasionally assumed the role of shift supervisor, providing direct guidance and leadership to team members.Collaborating with shift/area manager on shift planning and resource allocation during peak operational periods.Ensured adequate staffing levels to meet operational demands and optimize productivity.

The University of Lahore

Bachelor of Business Administration - BBA, Human Resources Management

Otto-von-Guericke University Magdeburg

MSc International Management, Marketing and Entrepreneurship