Ahmed Adan
Business Analyst ll @TELUS
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WORK HISTORY
Business Analyst ll @TELUS
Toronto, ON, CA
Led end-to-end business analysis for strategic programmes and high-impact projects at TELUS, delivering actionable insights and recommendations.•Facilitated workshops and stakeholder interviews to gather comprehensive business requirements, ensuring alignment across diverse organizational stakeholders.•Translated complex business needs into clear, actionable user stories and functional specifications for technical implementation and delivery.•Collaborated with cross-functional teams to drive process reengineering and optimization initiatives, delivering measurable efficiency gains and cost savings.•Conducted data analysis and root cause analysis to identify trends and opportunities, supporting strategic decision-making and business transformation.•Managed requirements traceability and scope throughout project lifecycle, ensuring quality delivery and stakeholder satisfaction.
EDUCATION
Seneca College
Ontario College Graduate Certificate
Seneca College
Human Resources Management/Personnel Administration, General
ABOUT AHMED ADAN
With over 13 years of professional experience, including 1.5 years as Business Analyst II at TELUS, I specialize in driving strategic business analysis and facilitating impactful projects. I excel in process reengineering, requirement elicitation, and collaborating with cross-functional teams to shape solutions that enhance operational performance. My expertise in change management, automation, and project leadership supports the delivery of actionable results for high-impact initiatives. At TELUS, I work closely with stakeholders, leveraging structured analysis and data-driven insights to influence decisions and optimize efficiency. By aligning business needs with clear specifications and models, I contribute to creating meaningful solutions that drive organizational success. My dedication to fostering collaboration and ensuring traceability across projects reflects my commitment to delivering value and achieving shared goals.
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