Adrienne Makin

Product Owner @New U Life

Lehi, UT, US

Collaborate closely with stakeholders, including business leaders, customers, and cross-functional development teams, to define product vision, strategy, and roadmaps for receiving and generating secure payments using Agile and Scrum frameworks. Consistently improved software with two-week value increment deliveries.Led the design and development of cutting-edge commission payout software which has saved corporate more than $3.2 million in bank transfer fees, and has directly increased customer respend by 15%.Continuously support company growth by spearheading the launch of new markets including Mainland China (2021), Japan NFR (2021), South Korea (2023), Hong Kong Cross-Market (2023), and Thailand (2024). Combined, these markets now account for 45% of total sales.Consistently analyze product metrics, including user engagement, conversion rates, and customer feedback, to identify areas for improvement and inform product roadmap decisions. Example: Reducing checkout clicks in the shopping cart which increased purchase attempts by 8% globally.

Western Governors University

Master of Science - MS

Utah Valley University

Bachelor of Science - BS