Adrian Cox

Customer Relationship Manager @WTW

Responsible for the delivery of the financial Lines broking services model (FINMAR) to key partners (carriers) in the UK and Asia; key responsibilities and successes include:• shaping and interpreting the FINMAR strategic priorities to ensure these are achievable and in line with contractual obligations and the expectation of our key partners. Identifying opportunities with ‘new partners’ • embedding and positioning the role and value proposition of FINMAR; progressing and growing the FINMAR portfolio by identifying opportunities to expand the footprint and penetrate further, globally• being instrumental in developing reporting including the collection of data, measurement of key contractual metrics; fleshing out opportunities for carriers and FINEX (the financial lines placement broking business of WTW) and FINEX clients• developing, building, managing and maintaining strong business relationships with both carriers and the local FINEX teams in order to achieve targets/objectives• driving opportunity for FINMAR carriers, articulating to, and ensuring FINEX understand carriers appetite/aspirations and areas of focus, plans for expansion, thereby improving quote ratios by leveraging customer insights and adopting best practice• engaging with prospective FINMAR carriers, determining their value to FINEX (industry/geography) and FINEX\'s clients, developing their interest in the FINMAR model and supporting their application tender and qualification • providing navigation of FINEX to carriers, facilitating meetings and raising awareness and understanding, thereby increasing and generating greater opportunities• staying aware of market activity, people movements, M&A activity, security re-rating and general market information, articulating and disseminating, in effect a focal point for expertise• building strong supportive internal relationships with FINEX, Legal, Credit Control and FINMAR colleagues to ensure the achievement of mutually beneficial outcomes