Aditi Ralhan
Senior Technical Program Manager @Amag Technology
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WORK HISTORY
Senior Technical Program Manager @Amag Technology
Jupiter, FL, US
Responsibilities•Ensure that the customer’s strategic goals are met•Evaluate customer needs and determine ways to improve their efficiency and operational effectiveness (through utilization of companies’ applications and solutions)•Manage the program and customer financials ensuring additional work requirements or changes in scope are appropriately accounted for•Ensure that the individual projects (i.e. software development, software deployment, installation works, etc) identified for the program and customer are sufficiently linked to achieve the overall program and customer objectives•Tracked programs against their schedule, budget, deliverables and milestones to senior management on a regular basis and executive staff on an as needed basis. •Develop and implement recovery plans for off-schedule and unanticipated eventualities. •Project scope definition and planning through delivery of assigned product and related product releases•Provide customer input in business terms with descriptive requirement to ensure the value of the project is realized•Delivery, documentation and circulation of an end-to end plan including activity, dependencies timing and ownership. Follow up with specific owners to deliver component of the project on-time•Driving a unified message to all affected internal stakeholders and external customer and deliver feedback to the teams•Coach and educate others regarding the program/project lifecycle from specification through deployment, both field and development•Proactive communication with Key Clients•Create proposals for new work (software and VMS)•Manage proper invoicing of Customers (installations and annuals). •Manage critical issues and small work from request to completion•Day to Day operations include Collaboration with Clients, project tracking using CONFLUENCE and JIRA and managing new software releases to customers
EDUCATION
Florida Atlantic University
Masters in Business Administration (MBA), Management in Information Systems (MIS)
University of Mumbai
B.E., Electronics
Mumbai University
Bachelor of Engineering, Electrical and Electronics Engineering
Florida Atlantic University
Master of Business Administration, Information Technology
SKILLS
ABOUT ADITI RALHAN
PROFESSIONAL SUMMARY20 years of Business and IT experience in requirements gathering, analysis and research, development, implementation, support and maintenance of several web based and client-server applications.• Strong experience in Product management and Business Analysis, creating professional documents such as Requirements documents (business and functional), Test strategies & Plans (UAT & QAT), Project Plans, Budget / Resource plans, formalizing Project Strategies, identifying & resolving Project Issues and delivery of Projects.• Hands on experience in managing all Scrum and Agile activities regarding product/ project management.• Solid experience in leading the interfaces between IT projects, managing IT and Business units ensuring coordination between the project development, management and Business partners.• Able to successfully facilitate Daily Scrum stand-ups, backlog grooming sessions, retrospectives and Sprint planning sessions, and facilitate Sprint demos using TFS and JIRA• Experience in documenting and analyzing business and functional requirements using CONFLUENCE, providing creative solutions and implementing changes, analyzing the functional flow of projects and participating in database design and maintenance.• Created and managed communication plans and reported statuses to business leaders and portfolio managers.• Proficient in reporting defects into the defect tracking system.• Comprehensive training and experience in negotiating skills, people management, project implementation and stress management. • Excellent communication and presentation skills. • Great problem solver and team player: experience working with culturally diverse teams and also with offshore- onsite teams. PROFESSIONAL SKILLS• Business Areas: Security Services, Telecom (VOIP/Wireless), E-Commerce, Banking, Medical and Non-Destructive Testing (NDT)• Business Skills: Business Analysis, Requirements Gathering, Project Management & Scheduling, Budgeting & Cost Estimation, Customer Management, Vendor Management, Resource Management, Risk Management, Work Breakdown Structure (WBS), Release Management• Soft Skills: Team Management, Critical Thinking, Judgment & Decision Making, Time Management, Interviewing, Mentoring, Training and Supervising, Presentations skills, Brainstorming for Gathering Business and Functional Requirements, Conflict Management and Negotiating techniques
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