Adheip Krishnan

WORK HISTORY

EDUCATION

SKILLS

ABOUT ADHEIP KRISHNAN

I am an influential Customer Success Influencer, and ambitious leader with more than 13 years of experience in leading customer success functions with a vision and strategy to ensure continued retention performance, scalable process development, and accelerated growth plans. Leverage exceptional business acumen to deeply understand customers\' business objectives to guide the creation of long-term joint company success plans. My background lies in skillfully overseeing customer success teams in enhancing customer service strategies, innovating new processes, and managing overall functionality to maximize customer retention and growth. Through my experience, I have become adept at overseeing a wide variety of responsibilities to optimize customer success while demonstrating a steadfast commitment to leading high-performance teams. My additional talents in communication, creative development, and problem-solving position me to make a significant contribution to the organization. Expertise: Customer Success, CLMaaS, ADC, PKIaaS, Client Service Management, Web Delivery Consulting, Business Strategy, Customer Retention, De-Escalations, Crisis Resolution, Account Management, Renewal Management, ARR Expansion Management, Vendor Management, ITIL, Data Analysis, Business Process Improvement, Service Delivery My approach to work goes beyond my job description, as I am always looking for ways to improve efficiency. I have a genuine passion for every job I have and take pride in working diligently while keeping a pleasant demeanor. Always keen on extending my professional network, Feel free to connect! Ping me here: a••••••••@gmail.com