Alison Dewhirst
Business Sales and Delivery Leader @IBM
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WORK HISTORY
Business Sales and Delivery Leader @IBM
London, GB
A Chartered Senior Managing Consultant working in Strategy & Transformation for global Financial Services clients.A Business Sales and Delivery Leader responsible for driving profitable business outcomes and enhancing client satisfaction. I manage large-scale delivery for a portfolio of contracts, focusing on solution-oriented strategies and modern methods. Key duties include driving economic outcomes, ensuring profitable delivery, and surpassing client expectations through domain expertise in digital transformation. I maintain high-quality standards aligned with client goals, use real-time feedback, and measure success via Net Promoter Score (NPS). Business priorities involve partnering with IBM and delivery centres for varied contract management, ensuring technical solution-contract alignment, and reinforcing IBM\'s delivery management system. I monitor delivery performance, meet utilisation, profitability, client satisfaction, and operational excellence goals, and drive account growth and proactive renewals. People priorities focus on fostering an inclusive and diverse community, utilising the right people with necessary skills, and nurturing career growth through continuous learning and meaningful work.
EDUCATION
The University of Edinburgh
PGCE (Hons) French & German, Secondary Education and Teaching
The University of Edinburgh
MA(Hons) French & Business Studies
Chartered Institute of Banking
Professional Banker Certificate, Banking, Corporate, Finance, and Securities Law
ABOUT ALISON DEWHIRST
I am a Business Sales and Delivery Leader in Strategy & Transformation. I focus on Financial Services clients today, and have years of experience with central government. I am an SME in Enterprise Agility with a focus on Responsible AI adoption, having been involved in agility for 3 decades and a published World Economic Forum Fellow on Responsible AI. I help global enterprises embrace future tech through agile ways of working to deliver innovative, data-driven products to market at pace so that they can quickly realise value and keep ahead of their competitors. A certified performance coach, I incorporate product and agile coaching in to setting up client teams for
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