Adam Gray

Account Director @Core It Ltd

Co-founded a technology consultancy to provide a range of services, tools, support, data storage, and hardware/software implementation delivery expertise to a range of organisations.• Formulate profitable business development strategies to ensure long- term success, actively managing critical operating costs and evaluating performance using key metrics.• Build and maintain strategic and operational account relationship activities with clients, including the NHS, financial services, education, retail, agencies, charities and hotels; achieving good business relations and networking opportunities.• Lead the analysis of business processes and procedures, driving improved financial working practices/processes and implementing robust economic structure/expenditure control to protect cash flow.• Drive positive increase in customer satisfaction, retention and growth metrics, establishing and implementing an effective regional customer success strategy.• Execute a strong focus on profitability and ROI, providing bespoke and fit-for-purpose solutions, including hardware, server upgrades, network improvements, mobile device management and cloud back-up.