Adam Cusner
Program Consultant @Aifs
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WORK HISTORY
Program Consultant @Aifs
Conduct sales consulting out of 4 program departments – study/intern abroad, international childcare, high school exchange and international staff recruitment where we increased lead-to-application conversion Collaborating with marketing, programs team and IT team to update, design and improve materials/content that resonates with an international audienceAccurately track all communication with leads and customer participants within CRM Software
EDUCATION
Baruch College
Master of Public Administration - MPA
State University of New York Cortland
Bachelor of Science (B.S.), Parks, Recreation and Leisure Facilities Management
SKILLS
ABOUT ADAM CUSNER
I am committed to servicing the field of recreation through meaningful and positive relationship-building experiences with a mission driven organization. As a program consultant for AIFS, I operate out of 4 main subsidiaries advising high school and college exchange students and host families. I entered the tourism industry while working with Westcoast Connection Travel Camp Inc. as a Client Services Representative/Travel Specialist. My position allowed me to perform a variety of tasks/responsibilities such as: program member recruitment/sales, marketing and service to our marketplace. This opportunity gave me the ability to combine my love for camp and travel.Through a series of advisor, consultancy/sales and customer service roles, I have a proven track record of improving a companies overall lead-to-customer conversion. I seek to utilize my \"soft skills\" towards a mission-oriented company while further improving my understanding of the field of tourism. In addition, developing my \"hard skills\" such as data analysis and marketing sequence/strategy. Specialties:Salesforce, Hubspot, RingCentral, Adobe Acrobat, Microsoft suite (Outlook, OneNote, SharePoint), Microsoft Office (Word, Excel, Powerpoint), Docusign, Google (Docs, Sheets, Slides). Interpersonal communicationMarketing and Advertising StrategyConsultingProgram AdvisingProblem-solvingData analysis & reconciliation
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