Adam Ng

Emergency Recovery Leader @Ericsson

Longueuil, QC, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2020 — Present

Emergency Recovery Leader @Ericsson

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CA

Driven Emergency support cases to minimize risk and business impact• Built and developed high performing team of engineers to recover customer networks• Managed, coordinated and lead recovery teams to reduce network downtime• Prepared detailed recovery activity reports and delivered to customer in a timely fashion

EDUCATION

2001 — 2006

McGill University

Bachelor, Metals and Materials Engineering

2009 — 2009

Concordia University

Diploma, Marketing

2016 — 2017

Champlain College St Lambert

AEC, Cisco Certified Network Professional

2014 — 2015

Champlain College St Lambert

AEC, Cisco Certified Networking Associate

2010 — 2010

Concordia University

Diploma, Management

SKILLS

Program ManagementManagementProblem SolvingProcess EngineeringOptimizationPublic SpeakingTelecommunicationsAnalysisQuality AssuranceMicrosoft OfficeLeadershipTroubleshootingAdaptabilityCoachingWcdmaUmtsTeam ManagementBusiness DevelopmentOptimizationsMetallurgyCommunicationCustomer ServiceProcess Improvement3gTeam LeadershipEngineeringRelatorTrainingTestingMarketing

ABOUT ADAM NG

Specialized in- Emergency Recovery- Cloud and 5G Core- 3G, 4G and 5G Networks- Radio Access Networks- Operations Systems Support- Dual Mode Packet Core- Routing and Switching- Cisco Enterprise Core

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Adam Ng — Emergency Recovery Leader at Ericsson in Longueuil, QC, CA | Unifers