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Adam K.
Senior Project Manager @Inetum
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WORK HISTORY
Senior Project Manager @Inetum
Warsaw, PL
Managing projects for Mobile Products / Mobile Engineering Division / Department in 1 & 1 Telecommunication SE, subsidiary of 1 & 1 AG - German Telecommunications Services, Landline and 5G Mobile Network Provider.
EDUCATION
Warsaw University of Technology
M. Sc. Engineer, Electronics, Radioelectronic Institute
ABOUT ADAM K.
ICT Program / Project Manager / Head of IT Services / Solutions Delivery Manager with solid experience in the strategic and operational management of Professional Services, advanced information technologies and complex projects in large multi-national companies. Leader concentrated on activities with respect to Technology & Business, having broad experience in presales, team mgmt, solution implementation consultancy, software technology delivery & release mgmt, customer support, service & vendor mgmt. Played steering roles in international and local engagements, performed for big in-scale IT solution / service delivery initiatives conducted for demanding customers. Among other things successfully delivered T-Mobile Poland CRM Implementation Analytical Program and biggest ever in Poland TP Group (Orange) End User Security & Assets Mgmt, Infrastructure & Business Applications Support (Workplace 360) 5 years, 52M$ outsourcing program. PMI PMP & Service Delivery Manager with respective knowledge of related methodologies, standards, notations and models such as: ITIL (Foundation), SDLC, ITSM, BPMN & eTOM. Having key managerial competencies, commercial experience and interpersonal skills in regards to:• project / program steering with Governance up to Board Members,• team building, motivation and engagement (350 people in matrix and geographically distributed org.),• sales support, contract negotiations, vendor / business partner management,• integration and outsourcing, incl. people transition (280 persons), service handover & transformation, service optimization and productivity improvement, quality & client relationship mgmt.(e.g. EDS/HP Customer Satisfaction & Service Excellence Program),• management of multimillion $ budgets (CAPEX, OPEX), financial controlling and P&L responsibility,• change, risk and escalation management.Successfully managed Service Delivery Organization in EDS Poland – Professional Services and Customer Support (120 people – 70 employees and 50 contractors) together with successful footprint in bidding and delivery of ITO, BPO and Apps. Experienced in the requirements mgmt, consulting, design, development, implementation, integration, testing, release & roll-out, customer support and maintenance of products and services in 3 IT layers: 1) infrastructure, 2) business applications (BSS – Billing, Online & CRM; OSS; ERP; Business Services in Cloud) and 3) processes, in relation to the telecommunication market, or in connection to the banking sector, the energy (utility), private healthcare and manufacturing industry.
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