Kelley Woods
Director of Operations @ResultsCX
Portland, OR, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Present
Director of Operations @ResultsCX
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EDUCATION
2007 — 2011
William Penn University
Bachelor of Applied Science (B.A.Sc.), Business Management
2010 — 2011
William Penn University
Certification, Human Resources Development
2012 — 2013
William Penn University
Master's degree, Business Leadership
SKILLS
Marketing StrategyInterviewingHuman ResourcesCustomer ExperienceTeam LeadershipTeam BuildingManagementTrainingCustomer SatisfactionProcess ImprovementOutboundInboundCall CentersVendor ManagementCustomer RetentionSubversionCustomer ServiceTelecommunicationsExcelLeadershipInterviewsLeadership DevelopmentStrategyStrategic PlanningEmployee RelationsCoachingContact CentersHiringBusiness Process ImprovementBudgetingProject ManagementProgram ManagementAccount ManagementPerformance ManagementWorkforce ManagementMicrosoft OfficeSalesRecruitingBudgetsTraining & Development
ABOUT KELLEY WOODS
Management Professional with more than sixteen (16) years of experience and employment…
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