Abhishek Hazra
Mdm Adminstrator @Wipro
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WORK HISTORY
Mdm Adminstrator @Wipro
Kolkata, IN
involved in major solutions in MDM & Citrix for the client Bandhan Bank.
EDUCATION
Sudhir Memorial Institute
School
Elitte institute of engineering and management
Diploma of Education, Computer science and technology
Jalpaiguri Government Engineering College
Bachelor of Technology (B.Tech.), Computer Science
SKILLS
ABOUT ABHISHEK HAZRA
HCL Technologies | Senior Analyst Project : BD pharmaceuticals (airwatch /MDM L2 Engineer)Trained and Effective on:(30th December 2018 – till date )• Responsible for tracking of device inventory in the MDM cloud environment and performing audits of the AirWatch system.• Provide support for loading commercial off-the-shelf and in-housed develop mobile applications into the AirWatch application catalog and help deployment of those applications. • Systems Administration of the MDM AirWatch cloud. • Troubleshoot company provided mobile devices and administering Intune cloud environment.• Responsible for entire Intune Applife cycle (Add, Deploy, Configure, Protect and Retire).• Responsible for entire Intune Device lifecycle (Enroll, Configure, Protect and Retire).• Responsible to perform Remote Wipe for lost/stolen devices.HCL Technologies | Senior Analyst Project : BD pharmaceuticalsTrained and Effective on:(30th November 2017 – 29th December 2018)• Responsible for 1.5 Level troubleshooting of MDM related issues.• Troubleshoot company provided mobiledevices • Responsible to perform Remote Wipe for lost/stolen devices.• O365 migrations - remediation, move data, assign licenses -20••••16 versions • Office O365/ Exchange online - Administration- User Management • Migrations completed - Office 365, 20••••16 versions • Administration of Microsoft Office 365 workloads (Exchange Online, SharePoint Online, Skype for Business, Yammer, OneDrive for Business • Troubleshoot failed migration issues relating to O365 Provide assistance to customer with migrations, step by step Maintain required support knowledge base documents • Trouble Shoot, And Resolve On-Prem Cloud Email issues in a Hybrid Environment • Email Restoration • Email Account Migration - On-Prem Exchange to Exchange online • User account & Group account access management in Active Directory. HCL Technologies | System AnalystProject : Shire-Baxalta IntregrationTrained and Effective on:(21st April 2016- 30th November 2017) Trained on providing Lync access and creating ADM accounts. Incident handling for any changes in any account in AD, Exchange, Distribution List Creation of Distribution List renaming and modification Account creation for new starters and disabling account for leavers in AD and Exchange Providing access to requested network share paths, distribution list, security groups and mailboxes for users in AD
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