Abhinav G.
Senior Resolution Specialist @ShipBob
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WORK HISTORY
Senior Resolution Specialist @ShipBob
IN
EDUCATION
Shardein School
High School
DY Patil University
Bachelor's of Business Administration, Supply Chain and Logistics
Manipal University Jaipur
Master of Business Administration - MBA, Logistics, Materials, and Supply Chain Management
Army Public School, Bikaner
Senior Secondary , Commerce
ABOUT ABHINAV G.
Supply chain and fulfillment operations professional with 10+ years of experience supporting global e-commerce merchants across logistics, merchant success, and operational resolution.Currently working as a Senior Resolution Specialist at ShipBob India Pvt Ltd, managing complex fulfillment, inventory, shipping, billing, and claims escalations while driving SLA compliance and cross-functional coordination across warehouse, tech, and finance teams.Experienced in Salesforce, Jira, Power BI, and warehouse/OMS ecosystems, with a strong focus on data-driven decision making, process improvement, and scalable operational excellence. Known for resolving high-impact issues, reducing repeat escalations, and improving merchant experience within tech-enabled fulfillment environments.Passionate about solving operational challenges, building efficient logistics ecosystems, and growing within global supply chain and e-commerce operations while contributing to business and customer success.
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