Abdullah bin Walid Tanin

Customer Service Coordinator @Halfords

Birmingham, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2021 — Present

Customer Service Coordinator @Halfords

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Redditch, GB

Maintained excellent customer satisfaction by assisting and helping them with any questions, stock queries and complaints.2. Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction.3. Gave out information and advice about available Bike/ E-bike options.4. By using customer service data, observations and market trends and reports to get a clear picture of the department\'s operations and ways to improve it.5. About 388 halfords service centre trouble ticket case resolution within the timebound SLA.6. All nominated vendor communication for parts sourcing & ensure on time parts support to all service point

EDUCATION

2008 — 2011

American International University-Bangladesh

Bachelor of Science (B.Sc.), Electrical and Electronics Engineering

ABOUT ABDULLAH BIN WALID TANIN

Technical Supervisor with more than 12+ years of experience in Telecom industry & …

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