Abdinasir M.
Customer Service Advisor @TP
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WORK HISTORY
Customer Service Advisor @TP
GB
Inbound calls and outbound calls - Building packages Broadband, Upgrading and downgrading, offers - Resolve fault problem broadband issue - Help with bills query - Help with complaints and escalate to team leaders - Build report with customers
EDUCATION
Matthew Boulton College Birmingham
Access to HE Diploma Information Technology
The University of Salford
Business Information Technolgy, Information Technology
SKILLS
ABOUT ABDINASIR M.
I am enthusiastic, efficient and reliable individual with a persistent drive to influence while delivering set targets. Well-presented, hardworking young person who has an aptitude for success through confidence, accuracy and team work. Consistently works to the highest professional standards with an enthusiastic disposition and a ‘can-do’ approach to the achievement of corporate goals and targets. Creates a positive working environment that drives progression by gathering and providing feedback as appropriate, and making the required changes to continually improve on the quality of services.Possesses strong qualities and an educational background.
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