Aaron Martens

Digital Architect @Long View Systems

Calgary, AB, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2020 — Present

Digital Architect @Long View Systems

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Calgary, AB, CA

Bring valued innovations to the clients through holistic reviews and strategic process implementations•Understand all Long View service offerings and help the client “move forward”•Guide and lead the sales process through to closure (RFPs, RFIs) and contract (SOW, SOR, SoS)•Keep abreast of relevant industry certifications and accreditations as aligned with key practices and technology partners•Work closely with vendors to heighten capabilities and offerings•Support account planning process with sales operations and Account Managersin branch to optimize sales opportunities in all key accounts•Be a true trusted advisor and partner with the clients to foster successful relationships

EDUCATION

1999 — 2000

CDI College

Network Technician, IT Infrastructure

2011 — 2011

Service Strategies

Certified Support Supervisor - SCP(Service Capability & Performance ), IT

2020 — 2021

McGill University

MBA, McGill Executive Institute

SKILLS

Help Desk SupportProfessional ServicesCustomer ServiceTrainingNetworkingHpService DeliveryIT Service ManagementTechnical SupportBusiness AnalysisAccount ManagementChange ManagementCall CentersUnified CommunicationsCommunication SkillsProject ManagementIT StrategySecuritySystem AdministrationDisaster RecoveryActive DirectoryWindows ServerSolution SellingOperations ManagementCloud ComputingIntegrationManagementWindows 7Team LeadershipIT ManagementVirtualizationTroubleshootingTelecommunicationsTechnical WritingSoftware DocumentationVendor ManagementProcess ImprovementServersItilVoip

ABOUT AARON MARTENS

27 years in IT and I still love it! I have been a coach, a leader, and a manager with multiple roles and responsibilities for more than 27 years in the IT industry and have gained amazing experience that I carry forward to both grow myself and influence others. I feel communication is key to success and a trait I value greatly. Some key elements that I am both personally and professionally passionate about include being highly analytical and methodical, always being strategic, maintaining assertiveness by being a key decision maker, and always striving for operational improvements.I have lead my teams by fostering ongoing training, providing them with positive involvement and motivation, and by keeping the communication line wide open.

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Aaron Martens — Digital Architect at Long View Systems in Calgary, AB, CA | Unifers