Aamir Raza
Customer Success Account Manager @ThoughtExchange
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WORK HISTORY
Customer Success Account Manager @ThoughtExchange
Toronto, ON, CA
Manage a book of business of 32 clients – school districts ranging from California to Manitoba• Responsible for the entire customer lifecycle – from onboarding to contract renewal• Support high value usage of our discussion management platform with C-level executives (Superintendent, Assistant Superintendent of Educational Services, Director of Communications, etc.)• Conduct regular meetings and business reviews to promote healthy usage, showcase ROI and secure renewals
EDUCATION
McGill University
Bachelor of Commerce - BCom, Finance and Marketing
Karachi Grammar School
GCE Advanced Level
ABOUT AAMIR RAZA
A graduate from McGill’s Desautels Faculty of Management, I’ve been working in sales and marketing since my second year of university. After my humble beginnings of door-to-door cold calling (in the dead of Montreal winter!), I entered the exciting world of SaaS before moving to Toronto in 2019. Along my journey, my passion for meaningful connections has helped me establish a baseline of mutual trust with everyone I work with – classmate, colleague or customer.
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