Eric Douglas
Customer Success Manager - Education @ThoughtExchange
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WORK HISTORY
Customer Success Manager - Education @ThoughtExchange
Vancouver, BC, CA
Supporting school district leaders in WA and TX to make informed decisions through the deployment of ThoughtExchange, the AI-powered engagement and analysis platform.
EDUCATION
Vancouver Island University
Diploma in Jazz Studies, Guitar
EDHEC Business School
Commerce, Exchange Semester
University of Victoria
Bachelor, Commerce - Entrepreneurship
Royal Roads University
Master of Arts (M.A.), Tourism Management
SKILLS
ABOUT ERIC DOUGLAS
I\'m a relationships-driven customer success and account management professional. My core competencies are nurturing and supporting lifelong customers, onboarding, implementation and training, team management and coaching, and contract renewals.Outside of work, I enjoy long distance cycling, writing and performing music, running, freelance writing, film photography, and spending time in the sauna.
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