Aamar Bhatti
Lead Technical Project Support @The Perfume Shop
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WORK HISTORY
Lead Technical Project Support @The Perfume Shop
Leading technical support across 8 concurrent retail projects, including store refits, FootFall camera installations, and Windows 11 EPOS system rollouts.• Acting as the primary field-based liaison for retail hardware implementation, ensuring seamless deployment of IT infrastructure across stores in major UK cities and towns.• Managing relationships with third-party vendors and contractors, coordinating site visits, installations, and service-level expectations to meet project timelines.• Reviewing and contributing to project documentation, including technical process guides, installation protocols, and contractual agreements to ensure clarity, compliance, and operational efficiency.• Providing hands-on support for all in-store technology, including EPOS systems, networking equipment, surveillance hardware, and customer analytics tools.• Supporting the company’s strategic refit programme, ensuring technical readiness and minimal disruption during store transformations.• Collaborating with project managers and store teams to deliver scalable, future-proof solutions aligned with business goals.
EDUCATION
University of Staffordshire
Bsc, Software Engineering
SKILLS
ABOUT AAMAR BHATTI
A results-driven, hardworking IT professional with over 20 years of experience. Technically strong in Microsoft-based technologies such as AD, Exchange 20••••10, and Windows XP to Windows 11. Skilled in managing multi-disciplinary teams of varying sizes and complex programs of work. Always working to the highest standards, ensuring projects are delivered to the highest quality and within budget by effectively organizing, managing, and utilizing all resources. Able to lead teams on commercial, industrial, education, and health projects where the highest standards are required. Actively involved in all aspects of the project life cycle, delivering high-value projects in matrixed organizations and across different geographies. Analytical and process-oriented by nature, experienced at working at both the strategic and tactical levels of an initiative. Takes direction well and works hard to manage stakeholder expectations. A self-motivated individual working towards ITIL Foundation and PRINCE2 accreditation.
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