Natalie French
Regional General Sales & Operations Manger @The Perfume Shop
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WORK HISTORY
Regional General Sales & Operations Manger @The Perfume Shop
leading retail operations to inspire my team of Sales & operations Managers, Area Mangers & Store Teams, to embrace & be curious about the O+O world of retailWorking with other departments on key projects to evolve & future proof the business My knowledge & experience gained in previous positions was tapped into to enhance the diversity of the ops team ensuring the customer is at the heart of everything we doIntegral to store of the future project group to ensure we are relevant with the customer journey being at the forefront, showcasing our experts & our personality, working with external design company and other areas of the business to evolve the look & feel of our stores, being creative & curious made me ideal for the project Present & inspire at Regional roadshows & conference, its an opportunity to connect with all our people & share our strategy & key messages in a fun & exciting way using a mix of in person & digital but with an awareness of the audience to ensure the message is clear to allCreate and deliver new initiative to drive momentum in under performing stores, review data annually to support decision making to evolve the program, stores made improvement ahead of company Constant review staffing structure keeping our people & purpose relevant in this rapidly evolving 0+0 retail landscape My team being nominated and winning awards at conference, Store manager, Deputy Manager Area Manager of the year plus Engagement and innovation, CSR and CRM Champions is always a proud moment for me, I love to to see my team recognised for their achievements & successCSR Created a 6 day ops carpool Karaoke tour to raise money for ARUK, drive to all stores with my ops team, collecting monies raised by store teams, journaling our journey of dares & challenges on the way & evidenced on social media, raising over £22k in the first year, & a phenomenal £75k the second year
EDUCATION
Barnsley College of Art and Design
ND in Art and Design, Fine Art/Fashion Design
Berkshire College of Design
2 year HND, Fashion/Apparel Design
SKILLS
ABOUT NATALIE FRENCH
I strive to approach life with confidence & curiosity, small differences make big…
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