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Aalok Mishra
Head of Operations (Extended Warranty & Retail Sales) @Onedios
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WORK HISTORY
Head of Operations (Extended Warranty & Retail Sales) @Onedios
Manage end-to-end extended warranty operations top-tier consumer durable and appliance brands Extended warranty. Brands: Voltas, Voltas Beko, LG, O General, Haier, Blue Star, Daikin, Panasonic, Lloyd Driving end-to-end operations across India, covering backend processes, finance, service delivery, and brand coordination. Key Responsibilities: Manage backend workflows and process automationOversee warranty activation, claims, and service operationsBrand communications and cross-functional coordinationFinance, budgeting, ISD Incentive and P&L for the warranty businessDrive MIS, reporting, and performance analysisEngage and support dealers, channel partners, and sales teamsEnsure high customer satisfaction and operational efficiency
EDUCATION
D N Kevala Shankar Mahavidyalaya
Bachelor of Arts - BA, B.A
ABOUT AALOK MISHRA
Determined, Self-motivated, Passionate, a Team Player, a Leader, a Quick Learner, Meticulous Worker, and an Efficient Time Manager.Experienced Operations & Strategy Growth with a demonstrated history of working in the automotive and Consumer industry. Skilled Reporting And Dashboard, Business Intelligence, Operations Management, Customer Relationship Management (CRM), and People Management. Strong operations professional Microsoft Excel. VBA Dashboard. Process Optimization Stack holder Reporting.P&L Google Analytics. Google sheet. Strategy, and Planning, Team Management,Marketing Research, Applications, and Product Development. manage team direct and indirect reporting.Indulge in Creative Thinking and Content Writing, Managing and Planning events and activities. Composing Music, Dramatics, Cooking, and Orating are some of my hobbies
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