Aakash Thapliyal

Key Account Executive @Ekart Logistics

Bengaluru, IN

To maintain daily MIS Reports Build and maintain strong relationships with clients to understand their needs andexpectations.Serve as the primary point of contact for client inquiries, providing timely and effectivesolutions.Work closely with internal teams to ensure client requirements are met and issues areresolved.Assist in onboarding new clients, ensuring a seamless experience.Monitor client accounts to identify growth opportunities and propose suitable solutions orservices. Prepare and deliver client performance reports, highlighting key insights andrecommendations.Actively seek and act on client feedback to improve service delivery and satisfaction. Collaborate with sales and marketing teams to enhance client engagement strategies.Stay updated on industry trends and company offerings to better serve clients.

Kukreja Institute of Hotel Management & Catering Technology

Bhm

Uttaranchal University

Master of Business Administration - MBA