A T M Alaul Haque
Technical Support Agent @Alorica
Signup · Get unlimited contacts
WORK HISTORY
Technical Support Agent @Alorica
Montreal, QC, CA
Duties/Responsibilities: Provided Tier 1 support for Ally Bank digital banking platforms, troubleshooting issues in online/mobile banking, payments, and card transactions. Resolved technical and functional issues using tools like Salesforce, Genesys, and internal CRM systems, ensuring financial compliance.
EDUCATION
University of Asia Pacific
Executive Master of Business Administration - EMBA, Finance
National University | Bangladesh
B.Sc. (Hons), Computer Science
Kurigram Government College
College, Science
ABOUT A T M ALAUL HAQUE
Experienced Application Support Analyst with over 10 years specializing in implementation, change management, problem resolution, and release management. Skilled in SQL, database design and development, data warehousing, data migration, data visualization, and capital market application development. Strong leadership with proven stakeholder management abilities and expertise in Scrum, Agile, DevOps, and CI/CD practices.Seeking a challenging role as an Application Support Specialist, Technical Support Specialist, Database Developer, Data Analyst, Data Visualization Expert, or Full-Stack Developer, where I can leverage my expertise and experience to deliver impactful solutions and contribute to the success of dynamic projects.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.