Aparna Rajeevan
P & a Implementation Manager @GetYourGuide
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WORK HISTORY
P & a Implementation Manager @GetYourGuide
Compelling inspired vision or sense of fundamental purpose for the function and effectively communicates it to the organisation by instilling expectancy and optimism in others.\\\\n- Executing RFPs & market research, continuously evaluates market alternative for suppliers\\\\n- Reviews external clients product demands, develops project plans and ensures that implementations are completed on time, within budget, and meet client expectations\\\\n- Creating Roll-out plan with goals covering; scope of the adoption, order of adoption & level of utilisation in next 6, 12 & 18 month time horizons.\\\\n- Managing the OPEX costs along with the Finance and Planning team through budget/forecast planning and controlling P&L.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
EDUCATION
KMCT College of Engineering, Calicut
Bachelor of Technology, Electronics and Communication Engg
Kendriya Vidyalaya
+2, Biology, General
ABOUT APARNA RAJEEVAN
I am a Customer Success and Project Manager with 12+ years delivering CRM, process automation and AI solutions that drive measurable impact-I have led large-scale deployments integrating CRM, AI and API workflows, cutting operational costs by 40% while keeping systems running smoothly-I have implemented multilingual conversational AI and process automation for users, improving service speed and engagement by up to 27%-I managed 4 RFPs, multiple vendor governance, and compliance for global clients to ensure secure, scalable and cost-effective solutions-I also served as Technical Account Manager for 50+ enterprise customers contributing seamless onboarding, driving adoption and maintaining long-term relationships-I have led cross-functional teams across Asia and Europe to deliver projects on time and exceeding client expectations.I am passionate helping teams tackle complex challenges and deliver outcomes that matter to customers. I love to work with a team which supports creating solutions that improve efficiency, adoption and customer success at scale.
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