Gregory Zupan

About Gregory Zupan

Information Technology Business Process Engineer specialized in business process improvement and re-engineering to achieve customer satisfaction and cost savings through improved efficiency and effectiveness within the IT and Healthcare service area. • 20+ years of IT experience, providing general finance, accounting, forecasting and auditing production support with Lean IT and Healthcare services, and 15 years within large business organizations • Results-oriented visionary with ability to understand how operations shape results and goals • Strong track record of driving corporate objectives, schedules, goals, policies and procedures • Extensive technical proficiency covering a wide range of applications and platforms • Exceptional problem-solver and decision maker with diverse experience in finance and technical research • Proven influential governance of information security, disaster recovery planning, and data quality • Full year experience of direct Healthcare Lean productivity improvement application • ITIL Essentials for IT Service Management, CMMi and Agile Scrum SDLC project management, and PMI Project Management Professional • Extensive IT administrative skillset for Microsoft and Linux systems and networking • Fluent in HTML, and Microsoft SharePoint, web development on Unix and Windows platforms • Experienced in DBA system managementSpecialties: Lean Six Sigma business process improvement application and mentoring, project management, system design, technical writing, disaster recovery planning and governance, Sarbanes-Oxley Act Section 404 compliance and auditing, corporate financial accounting and forecasting, financial close analysis, emergency response, incident and IT Service Management

Experience

1. Contract Administrator

   State of Oregon

   Jun 2020 — Present · Salem, OR, US

   Contract Administrator - Oregon Health Authority | January 2023 - December 2025 | 2 years 11 months | Teleworking Agreement: Provided team leadership addressing contractual planning, finance contract administration, and vendor management to ensure that the vendor provision the best services and end product possible, while also maintaining legal fairness per contractual guidelines. Technical Project Manager - Oregon Health Authority | April 2021 - December 2022 | 1 year 8 months | Portland, OR: Responsible for the justifiable solution selection and development coordination of the REALD COVID-19 Test Survey Tool solution, aka, Patient Facing Survey Tool (PFST), and aiding integration via vendor to meet House Bill 2134 and 4212 requirements throughout Oregon. Finance Product Owner - Oregon Public Employees Retirement System | June 2020 - February 2021 | 8 months | Portland, OR: Delivered multiple product business requirements definitions and change management for Senate Bill 1049 program as liaison to Finance department, while also representing voice of the business and customer applying Agile SDLC.

Education

• University of Phoenix

  Masters in Business Administration, Technology Management

  2003 — 2005

• Portland State University

  Bachelors of Science in Business Administration, Information Systems, Quantitative Analysis

  1998 — 1999

• Portland Community College

  Transfer Associate Degree, Business Administration

  1993 — 1996

Skills

• Business Process
• Team Leadership
• Information Technology
• IT Strategy
• Process Improvement
• Scrum
• Integration
• Vendor Management
• IT Service Management
• Project Management
• System Design
• Healthcare
• Strategy
• Ms Project
• Process Engineering
• Agile & Waterfall Methodologies
• Business Analysis
• IT Management
• Operational Efficiency
• Rehabs
• Business Process Design
• Technical Writing
• Hipaa
• Business Continuity Planning
• Software Project Management
• Itil
• Cross-Functional Team Leadership
• Troubleshooting
• Sdlc
• Ham Radio
• Governance
• Business Process Improvement
• Lean Manufacturing
• Relational Databases
• Management
• Disaster Recovery
• Analysis
• Sql
• Visio
• Program Management