Zully B.
International Trade Agent
- Role
- Customer Operations Representative at GEODIS
- Location
- Elizabeth, NJ, US
- LinkedIn followers
- 500 followers
Experience
Customer Operations Representative
Sep 2024 — Present · Edison, NJ, US
Manage daily customer inquiries, order tracking, and shipment coordination to ensure timely delivery and customer satisfactionCommunicate proactively with clients, carriers, and internal departments to resolve issues and maintain smooth logistics operationsUtilize internal systems to monitor KPIs, report service updates, and identify improvement opportunities
Education
Universidad Tecnológica Empresarial de Guayaquil
Bachelor's Degree
2012 — 2016
Universitat Pompeu Fabra
Maste of Science - MSc, International Business
2021 — 2022
City College
Associate's Degree
2006 — 2008
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