Zulfiqar Ali Kazmi
- Role
- Senior Director of Services, Head of Service Delivery at Scicom Infrastructure Services
- Location
- Duluth, GA, US
- LinkedIn followers
- 500 followers
Experience
Senior Director of Services, Head of Service Delivery
Scicom Infrastructure Services
Jan 2021 — Present · Atlanta, GA, US
Leading the entire Service Delivery, including Consulting Services, Managed Services, Software Services, Vendor Management, onshore & offshore teams Management.* Spearheading the day-to-day operations. Responsible for all aspects of IT delivery, including, Program Management, Infrastructure Management, Network Management, Cybersecurity, Cloud strategies & Business Continuity.* Thought leader & strategy driver. Responsible for accounts growth, long-term strategy, successful rollout of new technologies, innovations, automations enhancements by engaging end-users on learning, rollout, & adoption programs.* Growing consulting practice & profitability. Steered many cloud & monitoring POCs, partnering with clients & partners to implement innovative solutions.* Leading Cybersecurity Managed Service Project Management program with 100% SLA compliance & 233% improvement.* Developing business strategy for engagements, plan execution & people management for optimum target utilization. Monitoring engagement profitability by tracking work statements, budgeting the proceedings, & scrutinizing results.* Directing IT monitoring SaaS & on-prem implementations for tools like AppDynamics, Dynatrace, Splunk, BigPanda, DataDog.
Education
University of the Punjab, Lahore
Bachelor's Degree, Economics and Political Science (Government)
1990 — 1992
St. Pauls Cambridge School, Rawalpindi Pakistan.
High School, Science
1976 — 1987
Pace University - Seidenberg School of Computer Science and Information Systems
Master of Science - MS, Information Systems
2002 — 2003
University Institute of Management Sciences, PMAS University
Master of Business Administration, Management Information Systems
1997 — 1999
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