Zuleka Anan
IT Project Manager @HCLTech
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WORK HISTORY
IT Project Manager @HCLTech
Wirral, GB
Spearheaded multiple IT projects encompassing software implementations and infrastructure enhancements, upholding project schedules, financial parameters, and quality benchmarks. Led and executed on-premises to cloud migration endeavors, guaranteeing seamless transitions with minimal disruption to business operations. Engaged with cloud service providers and vendors, managing relationships and ensuring strict adherence to project deliverables and service-level agreements. Fostered close collaboration with multifunctional teams to gather requisites, formulate project blueprints, and oversee project operations, assuring alignment with business goals. Implemented robust project monitoring and control mechanisms to identify potential risks and challenges, devising mitigation strategies to maintain project trajectory. Supervised rollout of Service Level Agreements (SLAs), defining service metrics and ensuring service delivery aligns with pre-agreed targets. Coordinated efforts of global delivery teams, nurturing collaborative atmosphere and optimizing resource allocation across various time zones.• Harnessed ServiceNow\'s reporting analytics capabilities to generate project performance summaries and deliver actionable insights to stakeholders.• Played pivotal role in shaping and refining IT service management processes, harmonizing services with ITIL best practices and organizational objectives.• Spearheaded €1M migration initiative, assuming vital role in conceptualizing design strategies, planning project execution, and crafting Statements of Work (SOWs).• Secured leadership position during Change Approval Board (CAB) meetings, successfully garnering essential approvals for alterations to ensure steadfast compliance.• Played vital role in enhancing the Configuration Management Database (CMDB) by actively engaging in updates and taking on service owner responsibilities, upholding precise account of infrastructure modifications.
EDUCATION
Mangalore University
Bachelor of Commerce
SKILLS
ABOUT ZULEKA ANAN
I am a PRINCE2-certified IT Project Manager with over 14 years of international experience delivering complex infrastructure and cloud transformation programmes within large enterprise environments across FMCG, telecom, and pharmaceutical sectors.I specialise in leading large-scale infrastructure decommissioning initiatives, Azure and AWS cloud migrations, and telecom API transformation programmes, ensuring structured governance, risk control, and zero-disruption delivery across global business units.Throughout my career, I have successfully managed cross-functional and multi-vendor teams of 20+ resources across multiple time zones, delivering projects on time, within budget, and fully aligned to SLA and regulatory standards.My core strengths include:• End-to-end infrastructure decommissioning and data centre exit programmes• Enterprise-scale Azure and AWS cloud migration delivery• Strong governance control (RAID management, CMDB compliance, CAB approvals)• ITIL-aligned service transition and operational readiness• Executive stakeholder engagement and board-level reporting• Cost optimisation and infrastructure footprint reductionI am recognised for driving operational efficiency while maintaining strict governance and compliance standards,particularly within regulated environments where structured delivery and risk mitigation are critical.I am now keen to contribute to forward-thinking UK organisations undertaking cloud modernisation, infrastructure transformation, and large-scale technology change programmes.
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