Shauna Smith Zukle
Drive profits through improving operations, reducing costs, and providing exemplary customer service in Fortune 500 and startup environments.
- Role
- Project Manager at T-Mobile
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Shauna Smith Zukle
With over 10 years experience in site acquisition and project management, I am a proven Development Manager, having most recently led T-Mobile\'s site acquisition projects in the Los Angeles and San Francisco markets. I am passionate about delivering high-quality and cost-effective solutions that meet the needs of both customers and stakeholders.I also have a proven record of driving profits through improved operations, reduced costs, and exemplary customer service in Fortune 500 and startup environments. I have strong skills in process improvement, team leadership, customer experience, and technology implementation. My goal is to leverage my expertise and skills to contribute to the success and growth of my employer, with a focus on the telecom industry.
Experience
Project Manager
Aug 2024 — Present · CA, US
Site development project management support for T-Mobile\'s Northern California Area.(Contracted thru NextGen)
Education
Arizona State University
B.A., English, cum laude
1989 — 1991
Skills
- Project Management
- Change Management
- Mobile Devices
- Customer Service
- Strategy
- Forecasting
- Program Management
- Team Building
- Management
- Human Resources
- Project Planning
- Cross-Functional Team Leadership
- Marketing Strategy
- Business Strategy
- Networking
- Customer Experience
- Start-Ups
- Quality Assurance
- Budgets
- Training
- Customer Satisfaction
- Testing
- Leadership
- Call Centers
- Business Process Improvement
- Team Leadership
- Vendor Management
- Integration
- Process Improvement
- Software Project Management
- Employee Training
- Powerpoint
- Telecommunications
- Operations Management
- Wireless
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