Zuhal O.

About Zuhal O.

As an operations and management professional with over 7 years of experience across diverse and challenging environments, I specialize in enhancing operational efficiency, supporting teams, and driving impactful results. My experience spans multiple U.S. Agency for International Development (USAID) projects both in Afghanistan and the U.S, where I have honed skills in operations coordination, HR management, financial management, Monitoring and Evaluation (M&E), and data analysis.I am passionate about problem-solving, teamwork, and helping organizations streamline processes to achieve strategic goals. From managing complex administrative tasks to providing executive support, I bring a strong track record of adaptability, attention to detail, and effective communication.As Operations Coordinator with Chemonics International, where managed a wide array of tasks ranging from expense management and subcontractor relations to mentoring new team members and organizing cross-functional meetings. Previously, I worked as an Office Manager at the Association for Diplomatic Studies and Training (ADST), where I supported budget management and administrative functions for various events and projects.I have also worked in monitoring and evaluation, where I developed M&E systems and supported program management to ensure effective project performance and alignment with contractual goals. My ability to adapt quickly and leverage diverse tools and systems has been an asset in these roles.With a background in business administration and Information Communication Technology, I am well-equipped to tackle challenges and provide data-driven solutions. My expertise includes database design and management, financial analysis, training, and process optimization.I thrive in dynamic, fast-paced environments and am always eager to learn and grow in my field. I look forward to connecting with others who share a commitment to operational excellence and meaningful impact.

Experience

1. Operations Coordinator

   Chemonics International

   Sep 2023 — Present · Washington, DC, US

   Handled expense reports and time sheets. Managed the Annual Performance Assessment. Processed the Delegation of Authority for the Senior Vice President (SVP) and others. Reviewed timesheets and made necessary corrections as needed. Supported program management staff on drafting travel requests for submission, arranged travel and assisted with trip and expense reports. Coordinated the preparation for monthly staff meetings. including sending invitations, preparing agendas, drafting talking points for SVP, and preparing presentation slides. Managed the onboarding and offboarding processes for program management staff. Managed the extension process for temporary professional contractors’ agreements, including drafting memos, contracts approval, and account access extension. Provided executive support to the SVP, including calendar management, travel arrangements, and processing expense reports. Handled approval and signature requests to SVP. Maintained and updated files, filing systems, and trackers to ensure organization and efficiency. Supported employee transitions by updating and maintaining internal materials such as new employee orientation documents and divisional listservs/Org charts. Shared corporate information proactively, including forwarding announcements and reminders to division staff.

Education

• Mashal University

  Bachelor's degree, Businees Administration

  2017 — 2021