Lothar Zuenskes

Role: Senior Learning Designer at Walmart
Location: Los Angeles, CA, US
LinkedIn followers: 500 followers

EducationView LinkedIn profile

About Lothar Zuenskes

As a Senior Learning Designer with over 11 years of experience, I specialize in crafting…

Experience

Senior Learning Designer
Walmart
May 2023 — Present
Program Architect and project manager for Walmart Care\'s Business-to-Business organization. Key Roles and Responsibilities- Prioritization of Continued Education and Go-to-Market initiatives for the Walmart Business organization- Partner with New Employee Experience and Online Communications teams to enhance training delivery, resource documentation, and improve learner experience- Architect NH, CE, and LD training programs for the Walmart Business organization and serve as single point-of-contact between stakeholders and greater Learning & Development organization- Conduct weekly prioritization readouts to manage bandwidth versus business needs- Project Lead for all training initiative ticket submissions- Lead on New Employee Experience redesign in partnership with CC L&D New Hire team.

Skills

Customer Service Management
Webex
Account Management
Call Centers
Customer Support
Html
Html 5
Technical Writing
Sharepoint
Management
Customer Retention
Network Design
Technical Support
Third Party Vendor Management
Personnel Supervision
Snagit
Technical Leadership
Training Delivery
Project Management
Scriptwriting
Performance Tuning
Analysis of Business Problems/Needs
Product Training
Workforce Management
Leadership
Product Support
Team Leadership
Coaching
Strategic Data Analysis
Training
Web Development
Video Production
Video Editing
Customer Satisfaction
Telecommunications
Customer Service Training
Technical Documentation
Networking
Wireless
Business Intelligence

Contact information

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Current company

Razorpay

4K employees · Bangalore, Karnataka, India

Power your finance, grow your business. Razorpay is India’s first full-stack financial solutions company. We are on a mission to enhance the payment experience of over 300 million end consumers. And in doing so, we aim to enable Indian businesses - big and small - accept payments digitally with minimal effort and maximum ease. Razorpay has grown from being a payment gateway provider to a solutions-driven organization boasting of an extensive products suite to accept and disburse payments as well as raise capital and park money. In a nutshell, we fit into every nook and corner where your business touches money. #OutgrowOrdinary We identify ourselves as disruptors in the digital payments space and our vision is to power the financial ecosystem for other disruptors. Like attracts like and Razorpay actively looks to partner with established companies and startups that have either broken the glass ceiling in their industry or are set to. The Razorpay Product Suite today comprises verticals, along with Payment Gateway, like Payment Links, Payment Pages, Subscriptions, Smart Collect, Route, Razorpay Capital, RazorpayX, Payroll and Thirdwatch. Razorpay was started in 2014 by two IIT Roorkee alumni, Harshil Mathur and Shashank Kumar. Just a short few years later, Razorpay has evolved into a 800-odd strong organization with some of the best talents in the country helping some of the best companies manage their money movement seamlessly. Certified cool We are a bunch of spirited, ambitious and fun folks. And no, we’re not saying this ourselves--leading institutions have recognized Razorpay for the high trust and high-performance culture that we maintain. Our strength lies in the people we are and we go to great lengths to nurture a family of coders, designers, sellers, marketers, analysts, writers, runners, photographers, gamers, tinkerers, and above all, people who are dreamers and doers at the same time. Be a part of our exciting journey.

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