Zubayr Shaik
ServiceNow Developer @Tech Mahindra | CSA · CAD · CIS-ITSM | 6x Micro-Certified | ITSM · CSM · UI Builder · Flow Designer · CMDB · ITIL | Onsite @ServiceNow HYD | Open to work
- Role
- Associate Software Engineer at Tech Mahindra
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Zubayr Shaik
I\'m Zubayr, a ServiceNow Developer at Tech Mahindra with 1.7+ years of hands-on experience, currently working onsite at ServiceNow\'s Hyderabad office — contributing directly to customer-facing implementations and platform enhancements.What I build:→ ITSM, CSM, Catalog & Portal development→ UI Builder workspaces & custom dashboards→ Flow Designer automation & REST/SOAP integrations→ Scripted REST APIs, GlideRecord & GlideAjax→ Scoped Applications & CI/CD pipelinesKey wins in my current role:→ 90% reduction in MDM sync time via Scripted REST APIs→ 70% improvement in cross-instance integration performance→ 40% boost in stakeholder visibility via UI Builder dashboards→ 25% improvement in navigation efficiency via custom workspacesCertifications: CSA | CAD | CIS-ITSM | CIS-SAM | 6x Micro-CertifiedI follow ITIL best practices across all implementations and work within SAFe Agile delivery frameworks. Experienced with CMDB configuration, Virtual Agent setup, MID Server deployment, and Update Set management. Currently open to ServiceNow Developer and ServiceNow Consultant roles — full-time, hybrid, or remote across India. Feel free to reach out — happy to connect!
Experience
Associate Software Engineer
Nov 2024 — Present · Bengaluru, IN
Education
Narayana Junior College - India
2nd year, Computer Science
2017 — 2019
Vishnu Institute of Technology (Autonomous)
Bachelor of Engineering - BE, Information Technologyinform
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