Zsolt Berend
Co-author Sooner Safer Happier Business Agility Coach & Trainer @Sooner Safer Happier Bvssh
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WORK HISTORY
Co-author Sooner Safer Happier Business Agility Coach & Trainer @Sooner Safer Happier Bvssh
London, GB
Business agility trainer and coach | Co-author: Sooner Safer HappierI specialise in helping organisations achieve improved ways of working and better customer outcomes.As the lead trainer, I’ve developed and delivered a range of training programmes that empower leaders, coaches, and change agents to drive business agility:Created foundational organisational agility training programmes for leaders, coaches, and change agents: BVSSH Patterns and Antipatterns for Business AgilityDesigned role-based training for Product Owners, Product and Portfolio Managers: BVSSH Value Outcome LeadershipDeveloped the Lean Portfolio Game, a cooperative board game to help project, product, and portfolio managers understand the advantages of value streams, long-lived teams, and a shift towards outcome-driven approachesDesigned and delivered ICAgile-accredited Team Foundations training, focusing on unlocking high performanceDeveloped Leadership Development Training to foster agile leadership capabilitiesI’ve conducted training for over 400 individuals through both public and private classes across various industries. Feedback from participants:\"Leading and lagging indicators have changed my understanding of benefits realisation.\"\"The focus on behaviour change is extremely helpful.\"\"I am finally able to measure value.\"\"It has really revitalised my love for my work.\"
EDUCATION
Eötvös Loránd University
Master’s Degree, Physics Teacher Education
Eötvös Loránd University
Master’s Degree, Astronomy and Astrophysics
SKILLS
ABOUT ZSOLT BEREND
I help organisations thrive in dynamic and complex environments by building situational awareness, improving ways of working, and enabling adaptive change that leads to better customer and business outcomes.As a business agility and product coach, practitioner, and trainer, I partner with leaders, and teams to optimise end-to-end value delivery, align around real customer needs, focus on outcomes over outputs, and enable sustainable flow from strategy to delivery.I am co-author of Sooner Safer Happier: Patterns and Antipatterns for Business Agility, an influential book capturing practical patterns (and common traps) organisations encounter when trying to improve how they work and deliver value.Over the last 20+ years, I’ve worked across diverse industries including financial services, fintech, telecoms and healthcare, playing influential roles in shaping ways of working, and organisational operating models. More recently, this has included work with Barclays, Nationwide, and FIS, a leading global financial technology company providing a wide range of financial products and services.My work spans leadership coaching, team coaching, and product coaching. I support organisations to:Strengthen product discovery and decision-making through better customer insightConnect strategy, product intent and delivery through a clear “golden thread to value”Improve flow across end-to-end value streams, not just within teamsUse data and feedback loops as learning signals, not control mechanismsI write and speak about business agility, product thinking and organisational learning, and enjoy creating practical tools, visual models and experiments that help organisations learn their way forward.
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