Zsolt Varga
Senior Service Delivery Manager @RELEX Solutions
Derby, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jan 2022 — Present
Senior Service Delivery Manager @RELEX Solutions
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GB
EDUCATION
2003 — 2006
University of Sopron
Bsc., Technical Educator Programme
SKILLS
IT ManagementOutsourcingIT Service ManagementChange ManagementIncident ManagementIT OutsourcingManaged ServicesProcess SimulationService DeliveryTechnical SupportProject DeliverySlaItil CertifiedService ManagementService DeskService ImprovementTroubleshootingManagementBmc RemedyService-Level Agreements (Sla)IT OperationsProject PlanningNetworkingItilTeam Management
ABOUT ZSOLT VARGA
For more than two decades, my focus has remained the same: reliable, sustainable service and real customer value.As an ITIL 4 Master, I work with organisations to turn frameworks into practical outcomes, calmer operations, stronger collaboration and services that genuinely support customers. I’m also interested in how AI can strengthen collective service knowledge and decision-making, without losing the human side of delivery.Service. Value. ITIL.
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