Zoe Peterson-Ward
Chief Customer Officer @Workhuman
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WORK HISTORY
Chief Customer Officer @Workhuman
My overall accountability is to drive our Customer Excellence operation at Workhuman, the world\'s leading solution provider whose sole mission is to make work more human across the globe. Within this Customer Excellence team, I have responsibility for Account Management, our Workhuman Consulting Practice, Launch Services, and Technical Services. Our renowned Workhuman Consulting Practice is made up of industry experts with over 500 years of combined HR experience who advise our prospects and customers on how to approach recognition aligned to your company\'s aspirations that set you on a path to building a culture of gratitude - not just implementing a cool piece of technology. We manage all aspects of your implementation, from strategy to design, change management and communications, and ongoing support with a relentless focus on value and ROI. Our overall mission is to help customers achieve their boldest ambitions with Rewards, Recognition & Performance Management, and we offer a value proposition unparalleled in the industry with world class experts, insights and an approach that focuses on your success at the core. Our 24 year history speaks volumes. Do you want a vendor for your rewards and recognition strategy, or do you want a partner that is as invested in your success as you are?
EDUCATION
Union College
BS, Electric Engineering
ABOUT ZOE PETERSON-WARD
30 years consultative experience, helping companies realize strategic value though delivery of business capability. Broad experience across many different industries and functional areas, I thrive on solving complex business challenges and watching change take hold. Specialties: Change Management, Executive Communications, Business Architecture, Process Architecture & Design, Business Case Management, Program and Project Management.
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