Zorana Ngai
Business Analytics Consultant @MassMutual
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WORK HISTORY
Business Analytics Consultant @MassMutual
EDUCATION
Western Governors University
Bachelor of Science - BS, Business Administration, IT Management
SKILLS
ABOUT ZORANA NGAI
I’m a data-driven problem solver with 15 years of experience transforming complex datasets into actionable insights that enable teams to make smarter, faster decisions. I specialize in analytics strategy, data visualization, and automation—building scalable dashboards and reporting solutions that empower stakeholders and drive measurable business impact.I’ve led analytics initiatives across industries, including tech, healthcare, and finance, partnering with leaders in sales, marketing, and operations to define KPIs, gather requirements, and translate business goals into actionable metrics. My work has supported organizations like Amazon and MassMutual, where I’ve helped improve engagement, optimize performance, and strengthen data-driven decision-making.I’m passionate about creating analytics systems that don’t just report on outcomes—but actively influence them.
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