Zorana Williams
Customer Service Team Lead @UnitedHealth Group
Chicago, IL, US
EMAILS
MOBILE NUMBERS
+14•••••••22
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WORK HISTORY
Sep 2022 — Present
Customer Service Team Lead @UnitedHealth Group
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SKILLS
Salesforce.comWindowsApplicant Tracking SystemsMarketingEmployee BenefitsData AnalysisLeadershipEmployee TrainingTeamworkMicrosoft OfficeCall CentersOutlookTeam BuildingTelephone SkillsCoachingPerformance ManagementMicrosoft WordHelp Desk SupportQuality AssuranceHuman ResourcesCustomer SatisfactionProcess SchedulerRecruitingTechnical SupportCustomer ServiceForecastingCall CenterProcess ImprovementTroubleshootingSoftware DocumentationEmployee RelationsTime ManagementAdministrationSocial NetworkingPayrollStrategic PlanningPowerpointTeam LeadershipSalesCustomer Retention
ABOUT ZORANA WILLIAMS
More than 20 years’ successful experience in customer service & support with recognized…
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