Zohair Hussain
Senior Product Designer @Fiserv Eft
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WORK HISTORY
Senior Product Designer @Fiserv Eft
Led end-to-end UX for Clover’s merchant dashboard, shipping high-fidelity designs across iOS, Android,and web that improved task completion rates by 25%, working closely with product managers andengineers in Agile sprints.• Advocated for SMB merchants through user research and iterative prototyping, reducing navigationfriction by 30% and increasing feature adoption by 20%.• Built and scaled a modular Figma-based design system and component library used across mobile andweb platforms, slashing UI design time by 40% and improving consistency.• Facilitated cross-functional workshops and usability sessions with support, CX, and product leadershipto surface merchant pain points and inform interface improvements, resulting in a 15% rise in merchantsatisfaction scores.• Articulated cohesive design decisions through storytelling, wireframes, prototypes, and rationale thataligned stakeholders, earned leadership buy-in, and accelerated feature delivery
EDUCATION
Rutgers University
Bachelor of Arts - BA, Computer/Information Technology Administration
Brandeis University - Online
Master's degree, User-Centered Design
ABOUT ZOHAIR HUSSAIN
I am a dedicated UX/UI designer and researcher with a passion for creating meaningful and…
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