Zoey L.
Service Designer @Button Inc
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WORK HISTORY
Service Designer @Button Inc
B.C. Government consultant leading design on- B.C. Output-Based Pricing System: Designing the system for industrial operators to report their annual GHG emissions, ensuring compliance with regulatory requirements- Connecting Communities B.C: Designed a web application enabling internet service providers to apply for funding to build last-mile internet infrastructure, streamlining the application and adjudication process.Consulted the following government departments/ministries to improve their digital tools and processes- Environment and Climate Change Canada: Evaluation of tools to identify suitable software that facilitates collaboration with stakeholders- Ministry of Transportation and Infrastructure: Delivered an actionable implementation plan for replacing a legacy tracking system with a modern solution.Key activities- Collaborate in agile teams of developers and product owners to deliver wireframes, interactive prototypes, and development-ready designs- Advocated for user-centered design principles through usability testing, stakeholder workshops, and iterative design refinements to deliver intuitive and impactful solutions- Shape user experience with UX writing of purposeful microcopy, resulting in clearer workflows and reduced user errors.
EDUCATION
Simon Fraser University
Bachelor of Business Administration - BBA, Management Information Systems, General
ABOUT ZOEY L.
Multifaceted designer supporting non-profits and government in delivering inclusive…
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