Zoe Kafkes Hall

We are SASE | Customer Success at Cato Networks

Role
Customer Success Specialist at Cato Networks
Location
Chicago, IL, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Zoe Kafkes Hall

Self-Declared Nerd | Relationship Obsessed | Strategic Thinker | Results-Driven Leader & AdvocateI am passionate about people. My mission is to understand the unique goals and challenges of each person/client and deliver tailored solutions that exceed their expectations, whether in communications, management, operations, or innovation. I am highly motivated, see the importance of the details, and love to learn.After completing my MBA at the Georgia Institute of Technology\'s Scheller College of Business, my career has focused on driving innovation. First, as a Venture Manager for the Creative Destruction Lab, I worked to build solid and long-lasting relationships with founders by understanding their needs and helping them maximize the value they receive from the Creative Destruction Lab and its mentors. Next, I was the Associate Director of Operations for the CDL-Atlanta and CDL-Toronto sites. I managed a team of 6 employees, and was responsible for streamlining operations for the entire team and delivering four multi-day conferences annually - with a custom experience for each of our attendees.Now I am in a Customer Success role at Cato Networks, experiencing the thrill of a late stage startup, and helping our SMB customers take advantage of cutting edge networking and security technology. Before my MBA, I spent several years in marketing, tailoring strategic communications for each client in the various organizations I supported with website design and management, graphic design, social media, digital communications, press releases, and feature stories. CliftonStrengths Top 5: Strategic | Relator | Individualization | Developer | Positivity

Experience

  1. Customer Success Specialist

    Cato Networks

    Jan 2026 — Present

    Supporting customers on the Customer Success team.

Education

  • Georgia Tech Scheller College of Business

    Master of Business Administration - MBA

    2020

  • University of Miami

    Bachelor of Science in Communications (B.S.C.), Public Relations and Political Science

    2012 — 2016

Skills

  • Mailchimp
  • Leadership
  • Event Planning
  • Social Networking
  • Microsoft Word
  • Powerpoint
  • Microsoft Excel
  • Team Leadership
  • Html
  • Programming
  • Photoshop
  • Research
  • Microsoft Powerpoint
  • Graphic Design
  • Public Relations
  • Media Relations
  • Team Building
  • Marketing
  • Strategic Planning
  • Problem Solving
  • Fundraising
  • Photography
  • Public Speaking
  • Crisis Communications
  • Customer Service
  • Student Leadership
  • Wordpress
  • Web Design
  • Social Media
  • Time Management
  • Strategic Communications
  • Communications Planning
  • Microsoft Office
  • Ap Stylebook
  • Css
  • Editing
  • Organization Skills
  • Indesign

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Zoe Kafkes Hall — Customer Success Specialist at Cato Networks in Chicago, IL, US | Unifers